Support & legal
Privacy policy
Last updated:26 August 2026
Hangzhou Yagoo Technology Co., Ltd. (“Yagoo”, “we”, or “us”) operates this website to introduce the company, its offerings, and how to work with us. This policy explains how we handle personal information when you visit the site. It applies only to this website. Software, platforms, or project delivery for customers are governed by separately signed written contracts and their annexes.
1. Scope
This policy applies when you visit this website (Simplified Chinese, Traditional Chinese, and English pages) from a browser or mobile device.
The site is an informational brochure. It does not offer user registration, login, online payment, or accounts. Browsing pages usually does not require you to submit personal information.
2. Information we may process
To support access, security operations, and language preference, we may process the following. We do not process personal information beyond what is necessary for those purposes.
- Server logs: such as time of access, request path, browser type, device and OS information, referrer, and IP address. Hosting environments typically record these to protect the service, troubleshoot issues, and understand traffic.
- Language preference: if you switch language, we may store your choice in a cookie (for example i18n_redirected) so the site does not reset on each visit.
- Information you choose to provide: such as name, contact details, employer, role interest, or materials you share by phone, résumé, or business correspondence. We process this only after you provide it.
3. Purposes
We process the information above mainly to:
- Provide, maintain, and improve browsing, including language switching.
- Protect website and systems security and address incidents, fraud, or abuse.
- Respond to inquiries, partnership discussions, or job applications.
- Meet legal obligations or lawful requests from competent authorities.
4. Legal bases
We process personal information in accordance with the Personal Information Protection Law of the People’s Republic of China and other applicable rules, including where processing is necessary to provide requested site functions, to meet legal duties, or with your consent for information you submit. Where separate consent is required, we will obtain it as required by law.
5. Cookies and similar technologies
We may use cookies or similar technologies to remember language preference. You can refuse or delete cookies in your browser; some features such as language switching may then not work as intended.
We do not currently use cookies to serve personalized ads. If we later add analytics or third-party services that process personal information, we will update this policy.
6. Retention and security
We keep personal information only as long as needed for the purposes in this policy, unless a longer period is required by law. Logs are typically retained for a reasonable operations period, then deleted or anonymized.
We apply reasonable security measures matched to the nature of this site. No internet transmission or storage is completely secure.
7. Sharing, processors, and cross-border transfer
We do not sell your personal information. We do not provide it to third parties except with your consent, where required by law or competent authorities, or to processors who host or protect the website under confidentiality and purpose limits.
If the site is hosted in mainland China, related information is generally stored there. If a cross-border transfer becomes necessary, we will follow applicable assessment, contract, and notice requirements.
8. Your rights
Subject to applicable law, you may request to know, access, copy, correct, complete, or delete personal information we hold, withdraw consent (without affecting processing already carried out), and restrict or refuse processing where the law allows.
You may submit requests using the phone number published on this site. After we verify your identity, we will respond within the statutory period. We may ask for proof of identity to protect security.
9. Children
This website is intended for enterprise customers and adult professionals, not children under 14. If you are a guardian and believe we have collected a child’s personal information, please contact us and we will verify and handle it as required by law.
10. Third-party links
The site may link to third-party sites such as the MIIT ICP filing query. Those sites operate independently under their own policies. We are not responsible for their content or privacy practices.
11. Updates
We may revise this policy. The updated version will be posted on this page with a new date. For material changes we will provide reasonable notice on the site. Continued use of the website means you are aware of the updated policy.
12. Contact
If you have questions about this policy or how we handle personal information, contact us using the details below. Company: Hangzhou Yagoo Technology Co., Ltd.. Registered address: Room 301, Building 12, Saiyin International, 659 Gaojiao Road, Yuhang District, Hangzhou. Phone: 199 0651 3493. Email: ln@yagoosafe.com.
If you believe your rights have been infringed, you may also complain to competent cyberspace or public-security authorities, or bring a claim before a court with jurisdiction.